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email support

Ask us about your TalkTalk email account and Webmail.

Emails

nothappygirl
First Timer
Private Message TalkTalk

on ‎09-08-2025 04:32 PM

Message 3 of 3

I'm currently a Talktalk Broadband customer but have received messages saying that I'll have to subscribe to Talktalk if I want to carry on using my email address.  Thought if you were a Broadband customer then you could keep your email address.  Can anybody help please.

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2 REPLIES 2

siphosethu-TT
Support Team
Staff
Private Message

on ‎11-08-2025 08:19 AM

Message 1 of 3

Hi there @nothappygirl, yes you can keep your email services if you have an active broadband account, but you'll have to link them so we're able to pick it up. Thanks

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fr8ys
Community Star
Private Message TalkTalk

on ‎09-08-2025 04:44 PM

Message 2 of 3

Please see here for information. 

https://community.talktalk.co.uk/t5/Email/Important-information-about-changes-to-your-TalkTalk-Email...

Please post back once you have completed the required information so support staff can action for you.

Thank you

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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