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email support

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Error 5.7.1 when sending email from eM Client

David1913
First Timer
Private Message TalkTalk

on ‎27-11-2024 09:18 PM

Message 4 of 4

Unable to send emails from my PC using eMClient. "Rejected for policy reason" error 5.7.1   How do I correct this? Password and settings are correct as per TalkTalk. Help please.

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3 REPLIES 3

Ady-TalkTalk
Support Team
Staff
Private Message
In response to David1913

on ‎29-11-2024 07:50 AM

Message 1 of 4

That's great David, thanks for posting back to let us know. 

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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David1913
First Timer
Private Message TalkTalk

on ‎28-11-2024 04:46 PM

Message 2 of 4

Hi Ady. Thanks for your reply to my problem. I am not familiar with Webmail and cannot see how to get it. However, the problem has mysteriously been resolved this afternoon, and I can again send emails without any alteration to my settings. Thanks again for your trouble.  David

Ady-TalkTalk
Support Team
Staff
Private Message

on ‎28-11-2024 09:17 AM

Message 3 of 4

Hi David1913, can you still send from Webmail? What mail settings are you using in EMclient? 

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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