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email support

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Error Message 550 5.7.1

stevemelia
First Timer
Private Message TalkTalk

on ‎13-02-2025 12:11 PM

Message 2 of 2

On three occasions, when trying to send emails to an individual and an organisation, my emails have been rejected with the error message "550 5.7.1  Reject for policy reason".  When I try resending from a different account, a Gmail, they get through OK.  Can you help me?

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1 REPLY 1

Ady-TalkTalk
Support Team
Staff
Private Message

on ‎14-02-2025 08:13 AM

Message 1 of 2

Hi stevemelia, please reset your mailbox password for one that's not been used before. If after resetting the password sending isn't working again let me know and I'll pass it to the email team.

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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