My email sending is blocked, I only get the option to subscribe to the new service by paying with no information how to link my broadband but I was told that this was automatic before the new service was implemented. Please could you advise how I make this work
Thank you for bearing with me, checking into the private notes, I can see there is only one email address. Could you please tell me if you've previously had a TalkTalk account (disconnected account) and if so, kindly confirm if the email address on the private notes was linked to that account.
I think that I've updated all of the information yesterday that is in the link you sent me above but my talktalk.net email is still unable to send. Please could you advise what are the next steps
Hi there, thank you for reaching out, we are so sorry you have contacted us regarding a problem with your services, kindly refer to the post by fr8ys and once done, please do get back to us so we can look further into this for you.
Please post back once you have completed the required information so support staff can action for you.
Thank you
Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
