Failure to receive emails from reputable sources
on 23-04-2024 02:52 PM
Message 23 of 23
When the organizations listed below send me individual emails (e.g. that there is a statement ready to read) I receive the emails correctly into my TalkTalk email account.
When they send bulk emails (e.g. change of terms and conditions) the emails obviously get bounced because I receive letters through the post telling me that my email address is invalid and can I please correct it? This is not connected solely with my email as my wife has the same issue with her TalkTalk email.
Could you please stop blacklisting/bouncing bulk emails from the following organizations?
Lloyds Bank
Halifax Building Society
Coventry Building Society
(and any similar organizations?)
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Receiving Mail
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22 REPLIES 22
on 24-04-2024 09:18 AM
Message 21 of 23
I'm told the original issue is now resolved. If you're still having problems please let me know.
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
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on 24-04-2024 06:17 AM
Message 22 of 23
Thanks bitbucket9, we have an open incident for this issue. I'll provide updates as soon as I hear anything.
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
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