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Failure to receive emails from reputable sources

bitbucket9
Chatterbox
Private Message TalkTalk
Message 23 of 23

When the organizations listed below send me individual emails (e.g. that there is a statement ready to read) I receive the emails correctly into my TalkTalk email account.

 

When they send bulk emails (e.g. change of terms and conditions) the emails obviously get bounced because I receive letters through the post telling me that my email address is invalid and can I please correct it? This is not connected solely with my email as my wife has the same issue with her TalkTalk email.

 

Could you please stop blacklisting/bouncing bulk emails from the following organizations?

 

Lloyds Bank

Halifax Building Society

Coventry Building Society

 

(and any similar organizations?)

 

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22 REPLIES 22

Ady-TalkTalk
Support Team
Staff
Private Message
Message 21 of 23

I'm told the original issue is now resolved. If you're still having problems please let me know. 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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Ady-TalkTalk
Support Team
Staff
Private Message
Message 22 of 23

Thanks bitbucket9, we have an open incident for this issue. I'll provide updates as soon as I hear anything. 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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