Ask us about your TalkTalk email account and Webmail.
7 hours ago
Hi,
I have received a phishing email and have tried several times to forward it to phishing@talktalk.co.uk.
Every time (no matter what device or browser I use or whether I include external images or not) I get an error message saying the email cannot be sent.
Why is this happening and how can I forward it
Attached is a screen snip of the error message and the sender address.
35 minutes ago
OK
37 minutes ago - last edited 34 minutes ago
Hi @Billx
Thanks for the comment.
I was using TalkTalk webmail when I tried reporting this email to the recommended email addresses - I always use webmail when reporting phishing (never an email app).
I had tried to report on an iPad and PC. I tend not to report by mobile as the screen is to small.
Prior to trying to report this one, l have reported other phishing emails without problem.
52 minutes ago - last edited 51 minutes ago
Hello, @stephen54
I assume you are using a mobile phone and your own email app within your mobile.
It could be, that that app does not allow forwarding spam emails, or even something peculiar in that mobile.
I am using a PC and my own email app.
Via this, it was not possible to forward any spam emails to the 2 phishing addresses.
I then went to TalkTalk Webmail.
Via this, it was possible to forward 2 different spam emails to each of the 2 destinations:
Bill
3 hours ago
Any observations/thoughts on this?
3 hours ago
OK, thats good to know. Maybe there are players out there who have found ways of circumventing this?
3 hours ago
Hi,
The email showed when I tried to forward it to TalkTalk, but I never clicked anywhere in the email.
I’ve scanned my devices and everything seems ok.
I think I’ll just mark it as spam locally and just delete it.
Thanks everyone for your help. @Gliwmaeden2 @ferguson
4 hours ago
I am very concerned at that .lb suffix: Lebanon? I trust you haven't opened the email or clicked on any links in it? If so, I suggest security scans at the earliest opportunity.
5 hours ago - last edited 17 minutes ago
Odd. There may be something set up to stop you sending out something they are detecting in the message.
Perhaps copy the message heading and send info, and anything that you can send without clicking on any dodgy links.
Try just sending that information on, @stephen54.
5 hours ago
Hi,
I’ve just tried that.
I used the email address on that site (phishing@gov.org I think it was) and had the same result.
Regards
6 hours ago
Does it work if you try sending it to https://www.ncsc.gov.uk/collection/phishing-scams/report-scam-email, @stephen54?
Will be just as effective. Then put it in Spam and delete it.