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contacts and sent box disappeared

del43
First Timer
Private Message TalkTalk
Message 5 of 5

hi, all of my contacts have been sent a phishing email and my contacts and sent emails have disappeared? I have reset my password but I haven't  received an email since last week. please help

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4 REPLIES 4

mandisa1-TT
Support Team
Staff
Private Message
Message 1 of 5

Please let me know how you are accessing your email service. Are you using the TalkTalk webmail ( https://apps.talktalk.co.uk/appsuite) or using an App or Program from your device?

 

 

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Message 2 of 5

Thank you, Please refer to the following article on reporting the phishing email: Phishing emails - everything you need to know

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del43
First Timer
Private Message TalkTalk
Message 3 of 5

I've done that

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mandisa1-TT
Support Team
Staff
Private Message
Message 4 of 5

Hi there @del43, I would love to assist you with your query. Please update your community profile and confirm the email address affected on your private notes.

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