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email support

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Gmail is blocking forwarded emails specifically from Talk Talk customer service

Nerine
Newbie
Private Message TalkTalk

yesterday

Message 2 of 2

Hi.  

 

I have automatic fowarding to gmail on my talktalk email account. All emails are forwarded without problem except those from Talk Talk customer services.  These are rejected by gmail with a 505 5.7.1 message.

 

I have managed to determine that it is the external images in Talk Talk CS emails that are causing the problem.  If I forward them manually, usiing the refuse external images option, they are forwarded to gmail.  However, this means they won't be forwarded automatically.  Is there any way I can work around this, please, either within Talk Talk email or in gmail?  Thanks.

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1 REPLY 1

siphosethu-TT
Support Team
Staff
Private Message

yesterday

Message 1 of 2

Hi there @Nerine, there is no other way but doing it manually for now. There was a known issue with Gmail email address still being looked into, I've sent a link though with all the information you might need.

 

Managing TalkTalk Mail

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