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email support

Ask us about your TalkTalk email account and Webmail.

Getting an error message when trying to send an email. See message below

Barbara57!
Visitor
Private Message TalkTalk
Message 8 of 8

Wrong or missing login data to access e-mail transport server 127.0.0.1. Please check associated account's settings/credentials.

7 REPLIES 7

Ady-TalkTalk
Support Team
Staff
Private Message
Message 1 of 8

Hi Barbara57!, the incident was fixed yesterday. Your mail should be working normally now. 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


0 Likes

Message 2 of 8

I had this problem starting late last night. 

I am pleased it is not just me.

I have had a lot of spam recently when I would not renew (for money) a 'free' avg anti-virus service which was imposed on me when I bought a new Windows 11 desktop.

Lesmyers
0 Likes

topper
Chat Champion
Private Message TalkTalk
Message 3 of 8

I have this morning ..sunday 16th....got exactly the same message when attempting to send emails.

Not helpful but im almost glad im not the only one with the problem!

 

Does anyone think...as per one reply to your initial complaint...that we should just wait until TT sort out whatever problem they have

my incoming mail seems ok.....or should i record the problem with TT somehow...reluctant to phone them as that always results in getting danced around from adviser to adviser and on phone for at least an hour and more.

 

TT are good untiltheres an issue.

Message 4 of 8

Does the message say who the sender is?

This seems to be something happening within your own computer.

 

Bill

0 Likes

willowdene
Newbie
Private Message TalkTalk
Message 5 of 8

The message is

"Wrong or missing login data to access e-mail transport server 127.0.0.1. Please check associated account's settings/credentials."

0 Likes

willowdene
Newbie
Private Message TalkTalk
Message 6 of 8

I keep getting this message and can't send any emails.  What do I do?

0 Likes

Divsec
Community Star
Private Message TalkTalk
Message 7 of 8

Hi @Barbara57!  as you will have noticed TT are having a difficult time with email at the moment. They are aware and working on it but no timescale for resolution as yet.I strongly suspect that there are changes going on in the background which are causing these issues. Hopefully they will be completed sooner than later. Your post has been escalated.

I don't work here and all my opinions are my own.