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email support

Ask us about your TalkTalk email account and Webmail.

Gmail not arriving at Tiscali address.

Doric123
Chatterbox
Private Message TalkTalk
Message 2 of 2

Hi

 

Noticed today no emails from Gmail will arrive in my tiscali inbox. Tested in various ways.

 

Also, been getting feedback frequently that emails from various people such as banks are rejected by tiscali server.

 

Thanks for any help.

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1 REPLY 1

Ady-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Hi all, We’re aware that some of our customers are having problems with their Tiscali email service. Tiscali customers are currently unable to receive emails from Gmail. Senders from Gmail are reporting getting the error message 'The MX host does not match any MX allowed by the STS policy'.

This issue only seems to be impacting email clients (outlook for example), customers using our webmail service aren’t reporting issues. 

Our team are working hard to get things back up and running, please check back here for updates.

 

Check the service status board for updates.

 

Ady

 


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