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email support

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Hacked emails

Brian2422
First Timer
Private Message TalkTalk

on ‎30-07-2024 01:49 PM

Message 2 of 2

Dear Sirs,

 

I recently send an email to my Financial Adviser asking him to transfer money from a savings account to my Bank account.

No account numbers etc were given.

He then received an email - no from me - asking to send the money to another account.

He was suspicious as he knew it was not from me, but advised me of it.

I have since changed my Password.

How can I see if my email has been hacked.

I have AVG software protecting my laptop.

There are no financial records details on my laptop.

All on-link banking is done by secure links to all.

So what advise can you give.

Or has his email been hacked??

Regards

 

Brian T

 

 

 

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1 REPLY 1

Ady-TalkTalk
Support Team
Staff
Private Message

on ‎01-08-2024 08:42 AM

Message 1 of 2

Hi Brian T, if your antivirus is up to date and you've got good malware scanning with a password reset you should be safe. If in any doubt, turn off the internet rescan every internet connected device then when reconnected to the internet reset your email passsword again. 

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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