Help talktalk emails not synchronizing or receiving

[RICKDIfedup]

 Help my talktalk email not synchronizing not receiving since Sunday

But they are on webmail.

[Gondola]

Not the troubleshooting approach I suggested but equally effective in this case. The Outlook data file is prone to getting corrupted when it gets large but deleting and reinstalling the account will fix that problem for a while.

Thanks for confirming you're back in action and no intervention by TalkTalk Support is necessary.

[RICKDIfedup]

Hi,

I deleted the account and re installed it and it is working again.

Thanks for your help.

[RICKDIfedup]

Hi windows 10 Outlook 2016. was working fine until Sunday.

I have not changed any thing.

Email not full.

Have clicked repair and sent test message which i have not got but its in web mail.

All other emails working line one , tiscali.

Thanks for your help.

Diane

[Gondola]

I assume you're still using the early version of Outlook 2016?

Check that your mailbox has not been restricted to webmail only access by setting up an IMAP email account in Thunderbird email software. Email Settings plus Authentication method is Normal Password.