IP address

[DARJUSZ]

I am configuring a new computer and was instructed to contact my internet provider to obtain the IP address and port of the PROXY server in the LAN, it was supposed to be in my contract with TALK TALK, but it wasn't

[siphosethu-TT]

Hi there @DARJUSZ, please respond to @fr8ys question so we can figure out how we deal with the issue. 

[fr8ys]

Also, you are in the staff's queue for a response.
For a quicker reply can you please ensure you have your personal information up to date in your profile including your TalkTalk landline phone number so your account can be traced. Link here - https://community.talktalk.co.uk/t5/user/myprofilepage/tab/personal-profile:personal-info
If you are unsure of your phone number, you can find this in My Account or dial 17070 from your landline phone and this will confirm the number for you.
You can also add your account number in the private notes field, which only you and the support staff can view.
Please post back when done.
Thank you

[fr8ys]

Are you using a TalkTalk router or is it a third party router you are trying to set up, or is it something within your new computer that requires this this and if do what program or application.

I've recently set up a new PC myself and didn't need this, do a bit more info would be appreciated.

Thank you.