IS THERE A PROBLEM AGAIN WITH SKY NOT ACCEPTING E-MAILS FROM TALKTALK?

[LindaK2]

A couple of months ago there was a problem with Sky not accepting any e-mails from TalkTalk. It was resolved at the time but seems to be happening again, as several important messages that I have sent to a friend have not been received even though they have been sent to the correct address. I have now received a message to say one of my e-mails could not be sent because Sky had refused it as it came from a TalkTalk account:

Your message wasn't delivered because the recipient's email provider rejected it.

The following organization rejected your message: mx-eu.mail.am0.yahoodns.net.

. This is exactly what happened before, so could someone please investigate? Thanks.

[Ady-TalkTalk]

Hi costumewifie, too much spam leaving our network is the cause of the other mail providers rejecting TalkTalk mail. I have raised another incident for this issue as I did for the last time it happened in November. 

Ady

[costumewifie]

Exactly the same problem as LindaK2.  Caused a lot of trouble in November 2024 and chaos for me in first working week back in 2025.  Has TalkTalk offended Sky?

[Ady-TalkTalk]

Thank you I'll get a ticket raised for you. 

Ady

[LindaK2]

Okay, done that, thanks.

[Ady-TalkTalk]

Hi LindaK2, could you send me a personal message with the sending and receiving email addresses and I'll get it looked into for you. 

Ady