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email support

Ask us about your TalkTalk email account and Webmail.

Link emails to broadband account

LesBannister
First Timer
Private Message TalkTalk
Message 4 of 4

please link my Tiscali emails to my broadband account to allow me to continue receiving emails

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3 REPLIES 3

Mandisa-TT
Support Team
Staff
Private Message
Message 1 of 4

Thank you, you have confirmed your TalkTalk mail on your private message, I have escalated on my end and you will not be getting any more correspondence regarding the migration and you will not be charged. Is there anything else I can assist you with?

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Mandisa-TT
Support Team
Staff
Private Message
Message 2 of 4

Hi @LesBannister  thank you for bringing this to our attention. I have reviewed your account and can confirm that you are a TalkTalk customer. I will submitted a web form to ensure you are excluded from the OX Migration, as some emails were mistakenly sent to TalkTalk broadband customers. I apologize for any inconvenience this may have caused. I have sent you a private message, please confirm the details I have requested privately. 

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fr8ys
Community Star
Private Message TalkTalk
Message 3 of 4

Please see here for information. 

 

Have you completed the requested information?

https://community.talktalk.co.uk/t5/Email/Important-information-about-changes-to-your-TalkTalk-Email...

Please post back once you have completed the required information so support staff can action for you.

Thank you

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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