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email support

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Losing email account?

dougan1963
Whizz Kid
Private Message TalkTalk

on ‎01-01-2026 04:20 PM

Message 3 of 3

I am now out of contract on a fibre 65 package. Have been a customer for 20 years, if I move to another provider, which looks more likely, due to talktalk's uncompetitive deals, what happens to my tiscali email? As I still use it quite a lot, will I loose it?

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Thabile-TT
Support Team
Staff
Private Message

‎02-01-2026 07:18 AM - edited ‎02-01-2026 07:21 AM

Message 1 of 3

Hi there @ferguson thank you for support @dougan1963 I apologize that our current deals don't meet your expectations. I want to ensure you receive the best possible assistance. I recommend reaching out to our cancellations department. They may be able to offer you more competitive options or assist you with the cancellation process if you choose to go that route. they contact details - 03451720088

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ferguson
Community Star
Private Message TalkTalk

on ‎01-01-2026 04:41 PM

Message 2 of 3

You should get an option to keep it, but you will need to transfer to Everymail and pay a monthly, or annual fee. 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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