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email support

Ask us about your TalkTalk email account and Webmail.

Mail going to wrong folder

gronk5
First Timer
Private Message TalkTalk
Message 2 of 2

Has anyone had the problem of all messages going to junk folder. Only on contacting support, was to add sender to my allow list. Which having done so, they still go to my junk folder. So if you know of a solution would be most grateful

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fr8ys
Community Star
Private Message TalkTalk
Message 1 of 2

Try setting up a rule such as mail from X send to folder y.

 

Search the help function within webmail for details on settings up rules.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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