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Missing Move Button.

JanteM
First Timer
Private Message TalkTalk
Message 3 of 3

Similar to others my move button has disappeared from my email tool bar. This used to enable me to tick one or more emails and move them into a folder. As suggested to others I have emptied my cache of data and cookies but the button has not re-appeared. I have closed the email site and and re-opened it. No move button. I had a message about the email site being updated in February 2025 but the move button was still there until I noticed it missing today. There is an archive button which when pressed deletes the most recent email without it being ticked but it does not appear in the archive folder. It just disappears. Fortunately it wasn't important as I was only testing whether the move button had got another name! I would be grateful for any help to get my move button back please.

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2 REPLIES 2

Mandisa-TT
Support Team
Staff
Private Message
Message 1 of 3

Hi there, kindly let me know if you have managed to clear cache?

I will be able to guide you through it if you have not.

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Philile-TT
Support Team
Staff
Private Message
Message 2 of 3

I am going send you a private message as I require something personal.

Phili
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