How do I move router IPv4 addess to 192.168.0.1 ?

[Sheepdog2020]

I need my router to be at 192.168.0.1 ...not the default 192.168.**1**.1

It is a Sagecom "TalkTalk WiFi Hub" issued to me 3/22.

Back then, I successfully changed the address.

TalkTalk chat told me to do a factory reset on my router. I said I really did NOT want to do that, but they persuaded me. Now numerous devices which have worked fine for years are invisible because they are set up with static 192.168.0.x addresses. (No, I don't want to move to DHCP!)

I went into the router, found the place for changing the address. All went well. But the router remained at 192.168.1.1  Yes, I remembered to edit the DCHP pool addresses. Yes, I remembered to click the "Apply" button. Yes... I did it on a pc with Firefox and an Ethernet connection AND on a smartphone across the WiFi.

Ideas? Need further information??

(Aplogies if this appears twice... I thought I posted it earlier, but when I came back to the PC it was showing as NOT posted. Sigh.

[KeithFrench]

No problem @Sheepdog2020, but if it still does not work, please get me the screenshots I mentioned.

[Sheepdog2020]

Keith- You are such a star!

I'll have another go... but I can't do it right now. "Life", etc... and catching up on the things that have been neglected during previous battles.

Happily, my Wi-Fi seems to be working! (^_^). But I will probably do another factory reset at the start of next session, just to purge possible issues. It's not as if I've made much progress beyond where the first reset put me!!! (^_^)

THANK YOU for the specifics to work with.  Tom

[KeithFrench]

Hi @Sheepdog2020 

A couple of points here:-

• If you have disabled the WiFi, due to a firmware bug in V208 and a couple of versions before that, it won't re-enable properly, despite what the router's UI says. The only workaround at the moment is another factory reset of the hub.
• When you made the changes to the router's IP address, & applied them, did you wait a few minutes before disconnecting & reconnecting the Ethernet cable? If you didn't, it will still have the 192.168.1.x IP address previously allocated to the router. Check the IP address of the PC from the command prompt with ipconfig /all.
• Can you ping 192.168.0.1 at that point?

Changing the router's IP address should be simple if you follow my previous post. To see what is going wrong, please can you get me these screenshots:-

• Dashboard > See Wi-Fi Settings > Manage Advanced Settings > TalkTalk Wi-Fi Hub > DNS
• Dashboard > See Wi-Fi Settings > Manage Advanced Settings > TalkTalk Wi-Fi hub >
  LAN IPv4

With this last one (or both, it does not matter), please use MS Edge as it has a really useful screenshot tool built into it, that will scroll right down to the bottom of the page & capture everything in the browser's window. To do this in Edge, go to:-

3 Dot Menu > Screenshot > Capture Full Page

If you would like to PM them to me, that will protect your privacy. When you do, use the Insert Photos tool. Please make sure that the Size parameter is set to Large. Thanks.

[Sheepdog2020]

Well... I've gone 'round and 'round.

Gleaned extra bit of information: I have...

   "TalkTalk Wi-Fi Hub
     version SG4K100208"

I've now turned off Wi-Fi, and disconnected many things from the router... the only thing left is this Windows PC, connected via Ethernet cable.

The good news!: I had no Reserved IP addresses

I managed to change  DNS address handed out by DHCP (Made it 192.168.0.1) (I'd forgotten that step was needed.)

But when I try to change the router’s IP address to the new one & DHCP IPv4 Pool Start & End ranges...

(I asked for 192.168.0.1 and 192.168.0.2 to 192.168.0.99)

....all SEEMS to go well. When I click apply, it warns me I'll need to change the address in my browser, and re-connect. However, it won't connect via 192.168.0.1... only, still, via 192.168.1.1

As soon as I click "Yes" to the message about if I've changed the address, it throws me back to the log in dialog at 192.168.1.1

---

THANK YOU so much for the very clear instructions. They gave me the strength to try again. (And to rip out all those cables. Heaven's knows if I'll get them back again properly! (^_^)

[Sheepdog2020]

Dear Keith- Thank you!.... I have a FAST 5364-3. T8

I successfully reconfigured this router (this specific instance of the model) back in 2022. So far, no luck today. (I didn't want to do the factory reset, but the TalkTalk Chat Operator more or less insisted.)

More to come, in answer to your earlier superb first reply to my enquiry.

Tom

[KeithFrench]

This is the basic procedure anyway.

This is a three-stage process & it is best done in this order:-

1. Remove any DHCP Reserved IP addresses

2. Change the DNS address handed out by DHCP

3. Change the router’s IP address & DHCP IPv4 Pool Start & End ranges to match.

These steps are covered in full below.

First, remove any DHCP Reserved IP Addresses (if you have any) by going to:-

Dashboard > See Wi-Fi Settings > Manage Advanced Settings > TalkTalk Wi-Fi hub > LAN IPv4

Go down to the Reserved IP addresses list

Click on the X in the Options column for any device that has a reserved IP address.

Next, change the DNS address handed out by DHCP

Dashboard > See Wi-Fi Settings > Manage Advanced Settings > TalkTalk Wi-Fi Hub > DNS

Change the DNS address to the new IP address of the router & click Apply.

Now go back to the LAN IPv4 tab & change the router’s IP address to the new one & DHCP IPv4 Pool Start & End ranges to match.

Dashboard > See Wi-Fi Settings > Manage Advanced Settings > TalkTalk Wi-Fi Hub > LAN IPv4

Then click Apply.

A warning message is displayed, click the Yes button.

This will take a while trying to contact the dashboard. Please be patient & wait for this Changes applied message to appear. Once this times out you see this message for a short while. Note it gives you the new IP address of the router at the bottom.

[KeithFrench]

There is no need to do a factory reset.

Exactly which model of Sagemcom WiFi Hub do you have (see the label on the rear of the router), is it:-

• FAST 5364
• FAST 5464
• FAST 5359

Which firmware version is it running (see bottom left of any page in the router's UI)?

Depending on this, there may well be some limitations of doing this, but it is entirely possible to do. I have fully tested exactly that IP Subnet on all three routers.

The information below is provided by TalkTalk. For confirmation, please contact @Lorrainef, the manager of the TalkTalk support staff on this forum.

KeithFrench is one of our valued Community Stars and can help with a range of issues related to wireless and networking. At times, he may ask you to send him test results via a Private Message to help analyse/diagnose an issue. Although Keith does not work for TalkTalk, he very kindly shares his time and knowledge to help others.

If you need further help or if we need to take any details such as personal information about your account, like phone numbers, account numbers, etc, one of the TalkTalk team will jump in and help out.