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email support

Ask us about your TalkTalk email account and Webmail.

Multiple inboxes get the same emails

grimmersb
Chatterbox
Private Message TalkTalk
Message 4 of 4

Why does an email sent to an alias turn up in all 3 inboxes, 2 aliases and the root who pen it has a specific name.

 

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3 REPLIES 3

siphosethu-TT
Support Team
Staff
Private Message
Message 1 of 4

I was able to locate your account using the landline number provided on your profile, I'll need you to contact our full fibre team using the contact details provided below so they can run checks on this for you and have this escalated if required. Thanks

 

 

03451720074

 

 

Opening Hours:

 

VOICE - Mon-Fri: 9am-7pm; Sat: 9am-6pm; Sun: closed



 

https://community.talktalk.co.uk/t5/FutureFibre/bd-p/FutureFibre

 

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siphosethu-TT
Support Team
Staff
Private Message
Message 2 of 4

Hi there @grimmersb, please confirm if you have an active broadband account with us. Thanks

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Divsec
Community Star
Private Message TalkTalk
Message 3 of 4

Hi @grimmersb that's one for the professionals! Your post has been escalated, looking forward to seeing the answer! 

I don't work here and all my opinions are my own.
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