My email has been hacked and incoming emails are being redirected - how do I fix this

[jncape]

My email has been hacked and incoming emails are being redirected - how do I fix this

[Philile-TT]

@jncape just to confirm you have now regained access into your emails and changed the rules? 

[jncape]

Thanks. I changed my password and checked under Rules - and found that all my incoming email was being redirected. I've deleted that rule and all appears to be OK. No malware etc detected.

Contacts have been notified....in fact, it was only through responses from contacts that I realised I'd been hacked. The hacker didn't provide very 'realistic' scamming emails, and was quickly detected.

[Mandisa-TT]

Yes to check if there is any keyloggers, notify your contacts that your email was compromised, as they might receive phishing emails from your account.

[Gliwmaeden2]

@jncape, also run malwarebytes and / or antivirus checks on all your devices. 

[Mandisa-TT]

Check for Suspicious Activity

• Review your sent items and folders for any emails you didn’t send.
• Look for any changes in your account settings or recovery options.

[Mandisa-TT]

Hi @jncape I'm sorry to hear that, you can try the following.


Change Your Password

• Log into your TalkTalk email account.
• Navigate to settings and look for the option to change your password.
• Choose a strong, unique password that includes a mix of letters, numbers, and symbols.
  
  Check Email Forwarding Settings
• Log into your email account.
• Go to settings and look for "Forwarding" options.
• Remove any unauthorized forwarding addresses.