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email support

Ask us about your TalkTalk email account and Webmail.

My incoming e-mails are going missing

LindaK2
Team Player
Private Message TalkTalk

yesterday

Message 7 of 7

Since yesterday afternoon I have noticed that some e-mails that have allegedly been sent to me are not arriving, Is there any sort of problem?

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6 REPLIES 6

Ady-TalkTalk
Support Team
Staff
Private Message
In response to LindaK2

2 hours ago

Message 1 of 7

Are you able to get the email address so that I can raise it for you?

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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LindaK2
Team Player
Private Message TalkTalk
In response to Ady-TalkTalk

2 hours ago

Message 2 of 7

Hi Ady, it was specifically from Pro Cook - sorry, I don't know their e-mail address. I entered a competition because they have just opened up near to where I live, and to complete the entry I had to include a code that they said they'd just e-mail me. That was 3 days ago...

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Ady-TalkTalk
Support Team
Staff
Private Message
In response to LindaK2

4 hours ago

Message 3 of 7

Hi  LindaK2, who is it that you're not receiving mails from?

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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LindaK2
Team Player
Private Message TalkTalk
In response to Jimbo244

yesterday

Message 4 of 7

I had the same thing with Sainsbury's a few months ago. So annoying.

 

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Jimbo244
Visitor
Private Message TalkTalk

yesterday

Message 5 of 7

Good news after at least 2 months I just now received my email from Tesco although 8 hours late. Hopefully it is now fixed

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Jimbo244
Visitor
Private Message TalkTalk

yesterday

Message 6 of 7

I also have problems receiving certain emails. I received email once a week from Tesco for years and have now stopped. Tesco tell me it is a Talktalk problem. But as yet it has not been resolved. 

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