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email support

Ask us about your TalkTalk email account and Webmail.

New Customer. Can't Create Email Address.

TheCatsDad
First Timer
Private Message

on ‎17-04-2023 06:55 AM

Message 3 of 3

I've recently signed up to TalkTalk on their Fibre connection (FTTP). I've been trying to create an email address but each time it says:

Unable to add mailbox

We’re sorry for any inconvenience

 

Any idea what could be wrong? I've tried on different days.

 

Labels:
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2 REPLIES 2

Ady-TalkTalk
Support Team
Staff
Private Message

on ‎24-04-2023 07:33 AM

Message 1 of 3

Hi TheCatsDad, I'm afraid there's an incident open for this, but I don't envisage it being resolved in the near future.

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Divsec
Community Star
Private Message TalkTalk

on ‎17-04-2023 07:38 AM

Message 2 of 3

Hi @TheCatsDad your post has been escalated and you should hear soon. Personally I avoid all ISP related emails as my long term relationships with ISPs are never enduring and legacy email accounts a pain. Gmail and Outlook are my favourites, other suppliers are available. 

I don't work here and all my opinions are my own.
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