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email support

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bantam52
First Timer
Private Message TalkTalk

on ‎03-01-2025 05:10 PM

Message 3 of 3

Help.

 

Of late everytime I creat a new email a "Reply to" appears with the wrong email address.  How do I delete this for all time.

 

Thanks 

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2 REPLIES 2

Ady-TalkTalk
Support Team
Staff
Private Message

on ‎07-01-2025 08:26 AM

Message 1 of 3

Hi bantam52, are you using TalkTalk Webmail?

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎03-01-2025 07:17 PM

Message 2 of 3

That sounds very strange, @bantam52.

 

Unfortunately we won't get a reply from staff till after the weekend. 

 

Make sure that you have completed your community forum profile details for them to identify your account. 

 

Go via your avatar; settings; drop down menu..... complete Personal Information. SAVE CHANGES. 

 

Meanwhile, run a virus /malware check because something may have gone awry if someone has been messing with your account.

 

Check in case you see any messages in your SENT box that you didn't send.

 

Worth doing a password reset for your emails:

 

https://community.talktalk.co.uk/t5/Articles/Changing-your-email-password/ta-p/2556067

Gliwmaeden2, a fellow customer.
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