Not receiving emails at tiscali address
on 10-11-2024 12:42 PM
Message 15 of 15
I have a tiscali email address. I am not receiving emails that originate from gmail. Such senders receive an error "Delivery incomplete. The MX host does not match any MX allowed by the STS policy. For more information, go to https://support.google.com/a/answer/9261504"
Since others on the board experience the same error, I suspect a configuration error in the tiscali email service.
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@tiscali.co.uk
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Receiving Mail
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14 REPLIES 14
14-11-2024 08:12 AM - edited 14-11-2024 08:13 AM
Message 1 of 15
@Ady-TalkTalk, @AnonAmouse does have their own thread already.
Following up here:
https://community.talktalk.co.uk/t5/Email/Emails-not-sending/td-p/3075884#M182736
Gliwmaeden2, a fellow customer.
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on 14-11-2024 08:08 AM
Message 2 of 15
Hi AnonAmouse, please start a new topic for the new issue.
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
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on 13-11-2024 03:00 PM
Message 3 of 15
My email addresses seem to be receiving but I can't send through any of them.
It was better yesterday Tuesday afternoon now it seems all bad again Wednesday afternoon
HWB
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on 13-11-2024 06:58 AM
Message 4 of 15
Morning Dave,
I'm glad to hear this 🙂
Thanks
Michelle
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on 12-11-2024 09:37 AM
Message 5 of 15
Yes I have been receiving all of my emails again since yesterday morning. Many thanks for your help Ady.
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on 12-11-2024 09:22 AM
Message 6 of 15
Hi all, are you now receiving mail normally?
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
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on 11-11-2024 08:42 PM
Message 7 of 15
Monday 20.30 pm I still have this problem
HWB
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on 11-11-2024 08:26 PM
Message 8 of 15
I am still having the same issue, so it does not look like the problem has been fixed
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on 11-11-2024 08:25 PM
Message 9 of 15
I am still having the same problem, so they haven't fixed it
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on 11-11-2024 04:48 PM
Message 10 of 15
I also have the same problem
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on 11-11-2024 04:18 PM
Message 11 of 15
Like other users I have the same problem and it was not resolved at 09.15 as stated.
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on 11-11-2024 09:32 AM
Message 12 of 15
Morning everyone,
Our team have advised that this should now be resolved as of around 09:15 this morning. Would you mind retesting and letting us know if emails are now coming in ok for you please?
Thanks
Michelle
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on 10-11-2024 08:53 PM
Message 13 of 15
I have had the same problem since Saturday afternoon…..I hope they fix this ASAP.
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on 10-11-2024 08:48 PM
Message 14 of 15
There is a very specific fault in the interface between tiscali.co.uk and the rest of the email world, which means emails originating from Microsoft or Google based email services is not getting through to addresses on tiscali.co.uk. There are now upwards of two dozen individual user reports here in the community, and I spent an hour using online chat on Saturday morning to report the fault to Talktalk. We can only hope that when one of the Talktalk staff arrives on the Community on Monday morning, someone will start getting it fixed.
Now surfing from a Dell Inspiron 3881 running Windows 11 and a Qualcomm QCA9377 Wireless Network Adapter with Sagemcom FAST 5364 router.
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