I cannot see any obvious reason for TalkTalk to drop mail from intelligentgolf.co.uk as there's no blacklisting by the usual agencies and mail sending authentication is in place.
You asked about 'blocked senders' so this would be in the Rules section of TalkTalk Mail. I'll show you how to check and carry out a self check of the mailbox and TalkTalk Support will pick up from Monday onwards.
For TalkTalk Support include in your Community Profile, Personal Information (here):
- Your name, current home 'phone number. An alternative (mobile preferred) contact number.
Full address with postcode (Location)
- Scroll down to Private notes to add email address(es), notes and references etc
- After checking and updating, Save changes
Select here: Sign in to TalkTalk Mail
Enter your email address and password, select Sign in.
Check the Inbox first and then check Spam and Trash folders for mail messages that may have been diverted from the Inbox. Bear in mind the spam and trash folders normally contain mail not older than 30 days.
Select the New email button to compose and self-send the same mailbox a mail message. Check that the message sends without error, is copied into the Sent folder and arrives and stays in the Inbox.
Mail not reaching the Inbox could mean there's a Filter rule, including an Auto forward which is a special filter rule, that's diverting, discarding or blocking mail.
- Select the Main settings menu cog icon top right on the blue header
- Select All settings
- Select Mail and scroll down to Rules
Select the chevron icon > to see all defined Rules
If there's no rule defined, that's perfect
- To delete a Filter rule including any Auto forward
select the X icon to the right of the rule
The icon background will turn red X
- To confirm you really want to delete this Filter rule
Select the blue Delete button
Let us know of any error message, or if mail did not arrive in the Inbox or disappeared from the Inbox.
