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email support

Ask us about your TalkTalk email account and Webmail.

Not receiving emails they say there is a authentication error.

RaeWatson
First Timer
Private Message TalkTalk

yesterday

Message 2 of 2

Having trouble receiving emails.  Have already tried your chat to no avail.  They said it would be sorted in 6 to 12 hours after at least 5 days still not receding emails with authentication code.

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1 REPLY 1

Ady-TalkTalk
Support Team
Staff
Private Message

4 hours ago

Message 1 of 2

Hi RaeWatson, it looks like your mailbox has been hacked. Please reset the password for one you've never used before. I've disabled the mail forwards that were in place. 

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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