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email support

Ask us about your TalkTalk email account and Webmail.

Not receiving gmail into Tiscali

Rmd39
First Timer
Private Message TalkTalk
Message 3 of 3

I am still not receiving emails from gmail accounts to my  tiscali email address despite being told the problem has been fixed.  Can you tell me when this will be sorted please.

Rrmd39
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2 REPLIES 2

Ady-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi Rmd39, it looks like the Cloudmark filters have started blocking Gmail again. I've asked the team to investigate this already. 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 3

I'll flag it up again, @Rmd39.

 

Please complete your community forum profile details for Talktalk staff to identify your account. 

 

Go via your avatar; settings....Personal Information. SAVE CHANGES. 

 

Staff will respond after the weekend. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.