Not receiving mail on my Tiscali account

[jawatto]

I have been told by 4 people (over last 3 days) that they sent me mail but i have not received any.  However i did forward myself a few mails from my Yahoo account and they arrived.  I normally use emclient but have also checked the TalkTalk web mail. The Spam folder is empty. My wife only uses the web mail and is also not receiving mail.  I can send OK.

When i logged into this Help section i was sent a code from TalkTalk which did arrive.

Help appreciated.

John

[Ady-TalkTalk]

Hi jawatto, unfortunately if you haven't received them now you're unlikely to receive them at all. 

Ady

[jawatto]

Have had G mails through, still missing Hotmail someone told me they had sent.  Dont know whats missing that i dont know about.

[Ady-TalkTalk]

Hi John, have you started receiving mail from Gmail/Hotmail/Outlook yet?

Ady

[Michelle-TalkTalk]

Hi John,

Sorry to hear that. There will be a backlog so it may take a while for them to catch up. I'll check back in with you in the morning.

Thanks

Michelle

[jawatto]

Hi Michelle,

i have had a couple of "test" messages come through, but i havent had all that i expect to receive over the last 3/4 days.  People with Gmail/Hotmail/Outlook accounts have told me they have mailed me but not received.

Thanks

John

[Michelle-TalkTalk]

Afternoon John,

How are you getting on?

Thanks

Michelle

[Michelle-TalkTalk]

Hi John,

Apologies, I've just been advised now (09:15) that this should be resolved. Are you able to retest and confirm please?

Thanks

Michelle