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Onetel Mail

Ron Foynes
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Message 1 of 7

Is this service down, yet again I can not login.

 

Ron Foynes
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6 REPLIES 6

Gondola
Community Star
Message 2 of 7

Hi Ron

 

The onetel mailzone login website is available and the onetel MX servers appear to be responding normally.

 

What is the last part of your email address? onetel.com onetel.net onetel.net.uk or another?

 

How do you normally collect your mail messages?


GondolaVolunteer 2017-2021

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Message 3 of 7

Hi Gondola,

 

it is a @Onetel.net address. I had this issue about a month ago and it produces the error message:

 

  • Login failed because your username or password was entered incorrectly.

I have login saved by Google so never need to enter username and password. Mail was working yesterday

 

thanks

Ron Foynes
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Message 4 of 7

Hi Ron

 

Do you think it's possible that your saved password has been corrupted or the wrong password has been saved? You can view Saved Logins in Google Chrome browser via the Security & Privacy Setting.

 

If you know the password just clear the login boxes and enter manually.

 

Let us know if that works.


GondolaVolunteer 2017-2021

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Message 5 of 7

Same result

 

Ron Foynes
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Message 6 of 7

...I'll request a fault ticket.

 

To link this topic to your TalkTalk service please check your Community Profile includes in Personal Information (Click here):

 

Your name, current landline 'phone and alternate number (mobile preferred). Add full address with postcode (location). Then scroll down to Private notes to add email address(es), notes and references etc and then save changes.

 


GondolaVolunteer 2017-2021

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Message 7 of 7
Thanks
Ron Foynes
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