Out going email not being recieved

[TonyM01]

My out going emails are not being received

They are not going into the recipients spam box

If Send a test message to myself on it says its being sent but is not received back

Previously I was advised to use the Windows command prompt and run  

ipconfig /flushdns  

which I do daily, but to no effect 

please help 

I have ALSO sent this to concerns@talktalkplc.com who say they will reply within 72 hours

[nomfezeko-TT]

Hi there @TonyM01, thank you for reaching out, we are so sorry you are messaging us regarding an issue.  It sounds like you're experiencing issues with your email account, specifically with outgoing emails not being received, does the emails end up in the recipient's spam or junk folder or they are not received at all?

-Fez. 

[ferguson]

Sorry to see that. Ady no longer works here, but I have re-escalated this for you to the current support team.

[TonyM01]

Hi Ady,

This problem, of out going emails not being received has returned.

Both new emails and replies to on going conversations 

Previously you had to unblock my a/c.   

Can that be repeated for me please

Thanks

TonyM

[Ady-TalkTalk]

Thanks for letting us know its sorted. 

Ady

[TonyM01]

Hi Andy,

That used to happen, but the problem seems to  have fixed itself

thanks for your help

Please close this query, I cannot see how to do that here

Thanks

Tony

[Ady-TalkTalk]

Hi TonyM01, do all your mails arrive but are arriving in the spam folders?

Ady