Hi guys, just wondering how patient i need to be? Still have 3 out of 4 emails ( you have fixed one!) unable to send for nearly a month and to top it all am getting emails still telling me my TalkTalk mailbox will soon be closed. I really am struggling to understand how so many things can go wrong with my account outside of my control for a paid service I have had for so many years. Can you please escalate soonest to:
1) restore my 3 emails in my private notes with the functionality to send, you have fixed one, not sure why you can't fix the remaining?
2) stop sending me emails suggesting my talk talk email will close soon, see email below.
3) ensure that based on the email that you remove me from the list of accounts that will be stopped being logged into from the 8th Sept.
Email received at 12.16 today
Hello,
We wanted to remind you that, as your mailbox is not attached to a TalkTalk broadband contract, we’ll start restricting account access from 8 September. Once complete, you’ll no longer be able to log into your email.
If you haven't already signed up to Everymail, your mailbox and its contents will then be closed down from 31 October. This also means your email address will be permanently deactivated. Unfortunately, it won't be possible to recover the contents of your mailbox once it's gone.
If you'd like to keep your mailbox and email address, you need to subscribe to Everymail before 31 October. Sign up here
To sign up, you’ll need to log in with your email address and password. If you’ve forgotten your password please click “Forgot your password?” on the login page. To complete the subscription process, you’ll need to enter your billing details, but don’t worry; no charges will be incurred until 30 days after your subscription begins.
If you don’t sign up to Everymail, you will no longer be able to access your TalkTalk email address or inbox, in line with our terms and conditions. This is permanent and it will not be possible to recover this account once it is closed.
If you don’t want to sign up to Everymail, you should ensure you have downloaded any important messages and copied any important contacts from your TalkTalk inbox before it is closed. You can find step-by-step instructions on how to do this by clicking here
You should also check any existing online accounts, as they may be set up using your TalkTalk email address as well as letting any contacts, like friends and family, know you’ll no longer be contactable on your TalkTalk email address. This means you may miss important communications once you can no longer access this inbox. Messages sent to this inbox after it is closed will be automatically returned to sender as undeliverable.
For more information and you can visit our support page here:TalkTalk Help Article
If you have already signed up to Everymail then please ignore this email.
Your TalkTalk Team
