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Outlook email - lost passwords

johnkes
Chatterbox
Private Message TalkTalk
Message 2 of 2

I have been using Outlook as my email client for many years.

I wish to set up email sync on a new phone but do not have the necessary POP account passwords  for the server settings.

Anyone know how I can retrieve these passwords?

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1 REPLY 1

Gondola
Philosopher
Private Message TalkTalk
Message 1 of 2

The Reset password now button in the help article  Changing your email password will take you to password reset and recovery. 

 

If you still have access to the email mailbox on a device then you can send the address a link to access the password reset journey.


If you have set up password recovery options, in advance, that you recognise from the *****hints, then you can send your alternate email address a link or your mobile a 6-digit code to authorise a password reset.

GondolaCommunity Star 2017-2024

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