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Paying for emails - Everymail

Globestormer
First Timer
Private Message TalkTalk
Message 3 of 3

I have received an email saying as I'm not a Talktalk Broadband user, I am going to be charged for my emails via Everymail.  I AM a talktalk broadband user and shouldn't have to pay for this.  What do I do?  Thank you

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2 REPLIES 2

angelique-TT
Support Team
Staff
Private Message
Message 1 of 3

Good morning @Globestormer. I have looked into this and I do see that you have an active broadband account and you will not be affected by this. I will now fill in a webform for you so we can stop any further comms related to this. 


 

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fr8ys
Community Star
Private Message TalkTalk
Message 2 of 3

Please see here for information. 

https://community.talktalk.co.uk/t5/Email/Important-information-about-changes-to-your-TalkTalk-Email...

Please post back once you have completed the required information so support staff can action for you.

Thank you

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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