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email support

Ask us about your TalkTalk email account and Webmail.

Please link my email accounts to my broadband package

Kevin1963
First Timer
Private Message TalkTalk

on ‎02-08-2025 06:56 AM

Message 6 of 6

I'm getting the subscription message but I'm a broadband customer. I cannot send emails ove been locked out. 

Kevin thatcher
Labels:
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5 REPLIES 5

Kevin1963
First Timer
Private Message TalkTalk
In response to Kevin1963

on ‎05-08-2025 12:39 PM

Message 1 of 6

One email account is working but the others are not.

 

Kevin thatcher
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Kevin1963
First Timer
Private Message TalkTalk
In response to sabelo-TT

on ‎05-08-2025 12:35 PM

Message 2 of 6

Ho, I am wondering how long I have to wait as my email has been down through no fault of my own since last Friday?

Kevin thatcher
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sabelo-TT
Support Team
Staff
Private Message
In response to Kevin1963

on ‎04-08-2025 08:29 AM

Message 3 of 6

Hi there @Kevin1963, I have managed to escalate this matter to our email team which will further resolve this matter. I will kindly ask for your patience with the resolution and apologise for any inconvenience that this may have caused to you. 🙂 

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Kevin1963
First Timer
Private Message TalkTalk
In response to Gliwmaeden2

on ‎02-08-2025 08:06 AM

Message 4 of 6

Thanks, just done it.

Kevin thatcher

Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎02-08-2025 07:32 AM

Message 5 of 6

Have you listed your email address(es) in Private Notes in Personal Information in your profile, @Kevin1963?

 

Add them there and be sure to save changes.

 

Staff will not be able to take action before Monday, though if you phone 03451 720088 or use Chat, you may be able to get ahead with this over the weekend. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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