cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

email support

Ask us about your TalkTalk email account and Webmail.

Problems with Tinyworld.co.uk-any update?

ChrisG15
Conversation Starter
Private Message TalkTalk
Message 4 of 4

I know that there is an update post but Service Status is still showing no problems and nothing has been heard for 3 hours at least.  Surely it doesn't take this long? 

0 Likes
3 REPLIES 3

fr8ys
Community Star
Private Message TalkTalk
Message 1 of 4

16:05

The incident team have made some changes and have asked users to retry and confirm if the changes have resolved the issue.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
0 Likes

ChrisG15
Conversation Starter
Private Message TalkTalk
Message 2 of 4

Thanks...........we will wait then!

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 3 of 4

They are working on it, so, it does take this long unfortunately, @ChrisG15.

 

I too feel that Service Status Dashboard is underused for communications, but if issues are intermittent  / don't affect sufficient numbers, they just don't put it up on there.

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support