Rejected Sent Email Error Message

[ChrisG15]

12 hours on, still getting this to each and every sent email:

Your message did not reach some or all of the intended recipients.

      Subject:    Testing server

      Sent: 28/01/2025 08:30

The following recipient(s) cannot be reached:

      '@gmail.com' on 28/01/2025 08:31

            550 5.7.1  Reject for policy reason

Same problem as last week and over the past few months, emails have been sent only to bounce back as undeliverable 5 days later.  cxan someone (Ady?) get this sent up the line to be sorted please

[nchisholm]

This has been happening off & on but getting worse. I think I will ditch TalkTalk, that will sort the problem.

[Jonboy4]

I have been on to the chat helpline and this issue is now being escalated to one of their senior managers.  

[lesliertim]

Thanks Jonboy4, 

[Jonboy4]

From what I can see online, the SMTP settings on the server have disappeared. I have tried both the Tiscali and TalkTalk SMTP addresses and they have been rejected because of an internal server issue.

[lesliertim]

Having the same problem with my 'tinyworld' email address too. Will we be notified when the problem has been fixed and what the problem was.

Thanks

Tim

[Jonboy4]

My wife and I are getting the same refusal on our Tinyworld email addresses. On my Android pad it just shows as message queued.

This has been going on since last evening  - so nearly 24 hours. I have been having this same message come up messages from my desktop about policy reasons for several days even when sending to regular contacts..

What is the latest??

[Ady-TalkTalk]

And incident is already raised by myself and I've checked today for updates but there's nothing to tell you other than its still in progress. 

Ady