Reset Netflix password emails

[pamthecat1]

Hi, I am having problems receiving emails from Netflix when I ask to reset my password. They are not arriving in my Tiscali email inbox or any other folder. I have checked that the email address is my contact list - yes. I have checked for filters which may have blocked the incoming emails - none that I can find. Help would be gratefully appreciated as I keep going round in circles.

[Michelle-TalkTalk]

Hi @MarkJQuin 

If you're still experiencing this issue then please can you create your own topic and we can look into this further for you.

Thanks

Michelle

[MarkJQuin]

Hi can you let me know how they resolved it please, I am having the same issue. Thanks

[pamthecat1]

Problem solved by talking to Netflix.