Hi Yvonnearandis, at present the tool needed to check if this is a hard block that needs lifting at TalkTalk's end is down. In the meantime you should reset the password for one that's never been used before. This may restore your ability to send mail. If it doesn't please post back to let us know.
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
