Setting up an email account

[willhjnr]

Can you help please as i cannot find a customer service number to speak to with someone !

I recently joined Talk Talk from Shell / Octupus. This was over a month ago but every time I go to the page to set up an email account I get the following message

Screen shot.

I tried the digital assistant but the wheel just spins and says loading.

[Ady-TalkTalk]

Hi willhjnr, we've had this in place for sometime now. It seems unlikely that we'll be restoring the ability to create a new TalkTalk email address. If you need a new address to replace your shell one consider Gmail as a great alternative. If you have a TT domain email that you want linking with your new TT account I can do that for you. 

Ady

[Gliwmaeden2]

If you lose track of how to reach support by phone or Chat, @willhjnr, just pop "contact" or similar in the forum search engine.

You get this result, which gives you the usual phone number, chat link and opening hours:

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

Your post is in the queue for attention on here. Please let us know if you still need help.

Staff support is Monday to Friday during the day.