on 05-02-2020 12:31 AM - last edited on 07-02-2020 09:08 AM by Gondola
Hello, I'm a new member tonight. Trying to sign up to this plus account but I dont have a talk talk email account - I'm on an original lineone.net address which is not recognised by the talk talk system. How to progress?
on 07-02-2020 09:15 AM
Are you actively using the lineone email address?
Using the lineone email address and its password if you try the sign in to TalkTalk Mail (click here) Tell us if there's an error message or if you can sign in ok.
Are you a TalkTalk broadband customer? If so you don't need to sign up to Mail Plus just add the lineone mailbox to your MyAccount.
Please do a quick check that your Community Profile includes in Personal Information (Click here) your name, current landline 'phone number and an alternate number (mobile recommended) and address with postcode (location). Then scroll down to Private notes to add email address(es) with any relevant other notes and finally save changes. TalkTalk's Community Team OCE will then locate your registered TalkTalk details.
on 07-02-2020 10:47 AM
Hi Tyred, I've sent you a personal message to obtain the necessary information to raise an escalation form to have the mailbox added to your account.