email support

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Sign Up to TalkTalk Mail Plus

First Timer
Message 1 of 3

Hello, I'm a new member tonight. Trying to sign up to this plus account but I dont have a talk talk email account  - I'm on an original address which is not recognised by the talk talk system. How to progress?


Community Star
Message 2 of 3

Hi @Tyred 


Are you actively using the lineone email address?


Using the lineone email address and its password if you try the sign in to TalkTalk Mail (click here) Tell us if there's an error message or if you can sign in ok.


Are you a TalkTalk broadband customer? If so you don't need to sign up to Mail Plus just add the lineone mailbox to your MyAccount.


Please do a quick check that your Community Profile includes in Personal Information (Click here) your name, current landline 'phone number and an alternate number (mobile recommended) and address with postcode (location). Then scroll down to Private notes to add email address(es) with any relevant other notes and finally save changes. TalkTalk's Community Team OCE will then locate your registered TalkTalk details.

GondolaVolunteer 2017-2021

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Support Team
Message 3 of 3

Hi Tyred, I've sent you a personal message to obtain the necessary information to raise an escalation form to have the mailbox added to your account. 



Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.