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Spam Email

Martinbate
First Timer
Private Message TalkTalk
Message 11 of 11

I am seeing an high increase in spam email recently. How can i stop this without marking each email as spam? 

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10 REPLIES 10

mandisa1-TT
Support Team
Staff
Private Message
Message 1 of 11

Thank you so much for the support @Gliwmaeden2 
Hi there @alphatrog, Please start your own thread as advised by @Gliwmaeden2 so we can get an idea of how many customers are affected.

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 11

@alphatrog 

 

If you look you will see that I was speaking to @Barry_houghton in my reply.

 

You were mentioned at the end, because similarly, your contribution to this thread doesn't contribute to the statistics that are needed for Talktalk to gain a sense of the numbers of people affected,  and it doesn't particularly help get a solution within the thread. You are better following up on your own thread. That is all that I was saying. 

Gliwmaeden2, a fellow customer.
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alphatrog
First Timer
Private Message TalkTalk
Message 3 of 11

Not sure if the spammers have clocked off for the day but after receiving a constant flow of spam all day I have had nothing for a few hours. Have TalkTalk found a cure? Will it all start again tomorrow? Who knows but fingers crossed.

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Message 4 of 11

TalkTalk have recently moved all past customers who no longer use them as their ISP but who still have a TalkTalk e.mail address to everymail. This was not supposed to affect existing members but I do not believe it is a coincidence that we are now having this issue with everymail spam. This link tells all about the move ....................................

 

https://help-centre.talktalk.co.uk/Email/Find_info_or_guidance_about_my_product/Email_Transition_FAQ...

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Message 5 of 11

Gliwmaeden2

     If you look you will see that there are several threads now on this same issue including one that I started before this thread so I was just adding to this one. As I mentioned here earlier and you also suggested the address of the senders is never the same so just adding the mail to the block list achieves nothing however all the mail ends in everymail.com.

    The wording of Barry_houghton's post seems to say that he has only added the domain name everymail.com to the block list though if he is still getting the spam that may not be correct and he only added one or more of the spam mails addresses, hopefully the later as if not it will show how useless TalkTalk's blocking ability is.

 
 
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Message 6 of 11

Are they really from Everymail?

 

If you hover over the sender's name or while marking them as Spam you should see the actual sender address.

 

If it's changing subtly each time, it's a bit like scam phone calls where the phone number is changed each time, making it very difficult to bar the caller, @Barry_houghton.

 

With all these issues, it's better if you return to the message board and click on start a topic to begin your own thread. That helps give Talktalk a clearer sense of the number of people affected. 

 

Otherwise you & @alphatrog look as though you've just contributed to the original poster's thread and the Talktalk algorithm will just treat it as one person's problem. 

Gliwmaeden2, a fellow customer.
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Message 7 of 11

Why are emails still coming through from everymail.com when I added the domain to my block list?

thanks

Barry Houghton 

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Message 8 of 11

Seems like TalkTalk need to do something about everymail.com, I am also getting Spammed by this domain, I added the domain to the block list but still they spew into my mailbox, I guess TalkTalk sold our email addresses, either that or they have had a breach and neglected to tell us. 
Barry Houghton 

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Message 9 of 11

I have added more than dozen to the block list today and they are still coming, the block list is only any use if they all come from the same address which they do not. Maybe everymail.com should be blocked until the issue is sorted out, is it possible  to create a filter to do that here? I use Outlook and it will not allow me to.

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Philile-TT
Support Team
Staff
Private Message
Message 10 of 11

Please add the emails on the blocklist to avoid receiving scam emails. Please see the below link on how to handle phishing emails.

 

Phishing emails - everything you need to know - TalkTalk Help & Support

Phili
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