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email support

Ask us about your TalkTalk email account and Webmail.

Spam Filter

AlanWarriner
Chatterbox
Private Message
Message 5 of 5

so you have changed their email website

 

You can no longer set spam filters! So much for security and protect yourself from scammers

 

The icons at the top are blue on a very slightly darker blue, does anyone even look at these things?

 

Way to go

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4 REPLIES 4

Message 1 of 5

There's something wrong with the way your browser is displaying the header icons / colours.

 

Reset the browser to default settings or try a different browser.

 

And you haven't selected any email so you won't see the email toolbar and the Mark as spam option which is what you posted about.

GondolaCommunity Star 2017-2024

  Like below to appreciate my post . . . Mark as solved  Accept as Solution

AlanWarriner
Chatterbox
Private Message
Message 2 of 5

There is no longer a gear icon and the icons are not white on blueno gearno gear

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Gondola
Community Star
Private Message TalkTalk
Message 3 of 5

The icons are blue on white or white on blue. It's a pretty good contrast.

 

Are you selecting an email before wanting to mark it as spam? The Mark as Spam is right there on the toolbar. The anti-spam functionality hasn't altered one bit.

 

Mark as spamMark as spam

 

GondolaCommunity Star 2017-2024

  Like below to appreciate my post . . . Mark as solved  Accept as Solution

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td123
Whizz Kid
Private Message TalkTalk
Message 4 of 5

@AlanWarriner 

 

The filter rules sytem is still available. This is from the "help section" : 

 

If you have recently been upgraded then follow these steps;-

 

You can decide how your incoming emails are organized by creating filter rules. The easiest way to do this is within an email that you'd like to reroute from your inbox to another folder

  1. In the email, click the more actions icon  and select "Create filter rule" from the dropdown menu
  2. Enter a name for your rule and click "Add condition". You can choose to filter your email based on sent email address, subject, size, header, date and many others
  3. Click "Add action" to decide what you want to do with your email. You can file, copy or redirect it to another folder along with many other options
  4. Then click "Save and apply rule now"


Tip: You can edit your filter rules at any time. Click the gear icon in the top right corner and select "All settings" from the dropdown menu. Next, click the arrow next to Mail in the menu on the left. Then click "Filter Rules". You'll find all of your filter rules listed here and you can edit them. 

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