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email support

Ask us about your TalkTalk email account and Webmail.

Subscribing to Everymail

Wesley45
First Timer
Private Message TalkTalk
Message 6 of 6

Good evening, please can someone help. I have a tiscali email address and Talk Talk have not sent me any links to subscribe to Everymail. I have tried talking on the telephone, web chat and various different platforms but no one can help me. Pease advise.

5 REPLIES 5

Message 1 of 6

@Sheena3 please advise if you have an active broadband account as @Gliwmaeden2 asked? 

Phili
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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 6

Are you a current Talktalk broadband customer, @Wesley45?

 

It's not quite clear whether you are actually trying to subscribe to Everymail as a former TT customer and need a link sent to subscribe,  or whether, as in many cases for customers who returned to Talktalk, your Tiscali address needs to be linked with your current active broadband account.

 

In the latter case, you don't want to be subscribing to Everymail, and staff will complete a webform that gets processed to maintain full use of email included in your current service. 

 

Please complete your community forum profile details as fully as possible and in Private Notes add both the Tiscali address. Also add your old Talktalk account number if you are a former customer. Scroll down further to SAVE CHANGES. 

 

You access the community profile area via your avatar; settings; Personal Information ....

Gliwmaeden2, a fellow customer.
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Message 3 of 6

Yes it is

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kanya-TT
Support Team
Staff
Private Message
Message 4 of 6

Hey there, @Wesley45. Was your Tiscali email acccount active ?

 

Kanya

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fr8ys
Community Star
Private Message TalkTalk
Message 5 of 6

Please see here for more details
https://community.talktalk.co.uk/t5/Email/Lost-access-to-your-E-mails-Please-read/m-p/3115859#M19473...
Please post back once you have actioned if you believe your emails require linking.
Thank you.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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