If you don't have a current broadband with TalkTalk, then yes you need to pay to keep your email or lose it.
If you do have a current broadband with TalkTalk, please see here for information.
https://community.talktalk.co.uk/t5/Email/Important-information-about-changes-to-your-TalkTalk-Email...
Please post back once you have completed the required information so support staff can action for you.
Thank you
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry there are plenty of ways to reach out if you need to speak to TalkTalk directly if you do not obtain the answer you require.
Please see the pinned post at the top of each forum page for a link.
