Hi Wisteria
The legacy onetel.com and related email addresses continue to be supported by TalkTalk for TalkTalk Consumer customers on the TalkTalk Mail platform. If you need help at any time then just Start a topic for your enquiry on this Community Email forum and you'll get the help you need.
The former onetel.com mail platform was still using insecure connections until TalkTalk closed that legacy platform down after migrating onetel mailboxes to the secure TalkTalk Mail platform. TalkTalk now supports only secure connections to TalkTalk mailboxes.
Use TalkTalk Mail webmail to sign in using an up to date browser like Chrome, Edge, Firefox or Safari with the full onetel.com email address as Username and use the onetel.com email password. The TalkTalk Mail platform supports IMAP secure and secure POP3 connections using the full email address and password as Username and Password. The server host names are mail.talktalk.net for incoming mail (Port 993 IMAP or 995 POP3 with SSL/TLS security) and smtp.talktalk.net for outgoing mail (Port 587 with StartTLS security) and server authentication via the same Username and Normal Password.
All TalkTalk Mail domains will be supported for as long as TalkTalk supports the provision of email services. Here on Community we know of no plans to cease support.
