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on 01-12-2023 12:50 PM
Does anyone know how to solve this. It seems to be triggered whenever I send an image. Then for the rest of the day I’m unable to send any emails and receive the ‘too many recipients’ TT502 message
Thank you
on 01-12-2023 01:50 PM
TT502 means you have exceeded the daily limit for sending mail messages. A stop on sending has been triggered by the spam protection process. Normally you'd be able to send to hundreds of recipients each day. The full sending allowance will be returned in the 24 hours after the stop on sending was applied. If you wait 24 hours then your mailbox will be back to normal.
There are circumstances that can trigger a lower sending limit. Using mail via a non-UK network, a network where the IP address is a non-UK address or using a VPN where the VPN host is outside the UK.
I wouldn't expect a single image to trigger spam protection rate limiting. But clearly something about the image or the way or rate your mailbox is sending messages has caused the spam protection process to kick into action.
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