Ask us about your TalkTalk email account and Webmail.
on 14-12-2023 10:41 AM
Hi all. I wonder if the problems with talktalk email will ever be resolved.
For the last year, maybe a little longer, I've had trouble getting my email account to open, constant reloading and failure to connect to the server.
When email does work its fine and works as you would expect, although I'm not keen on the new look its functionality is sufficient.
The problem is getting into my account (https://apps.talktalk.co.uk/appsuite ) simply will not load and it happens far too often. The android app no longer functions at all, which I am not happy about at all. Gmail works everyday without issue, why can't talk talk achieve the same standard?
I did manage to email customer service only to be given a standardised "maintainance" responce, that felt more like "go away" I have IT skill and knowlage enough to overcome sonnection issues and clean up cookies and all the other excuses for poor service. "Have you cleared your cookies" is just an unhelpful throw away in this context.
Talk Talk, your email service is unpleasent to use, please fix this
Have a great day everyone
on 14-12-2023 11:22 AM
Hi NigelRobinson, there's an open incident for the issue with webmail at the moment. You can follow updates on the service status page.
Ady
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