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email support

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TalkTalk e-mails not being transmitted

audi2015tt
First Timer
Private Message TalkTalk

on ‎07-11-2024 02:39 PM

Message 2 of 2

Hi, for the last week my e-mails from my TalkTalk.net account have failed to reach a necessary recipient at Sky.com.  I am not blocked on his account.  He is not blocked on my account.  Nothing has gone to either spam.  His e-mails still reach my TalkTalk.net account.  E-mails to and from other addresses all still work OK.  When will TalkTalk correct this blockage to Sky.com, please?

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1 REPLY 1

Ady-TalkTalk
Support Team
Staff
Private Message

on ‎08-11-2024 08:03 AM

Message 1 of 2

Hi audi2015tt, Yahoo mail servers have TalkTalk blacklisted at present. Our email team have been working with Yahoo to remove the blacklisting.  Its taking longer than we'd like, but we're hoping it will be resolved soon.

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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